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Electronic devices on table with Domestic and General Total Excellence and Quality Award 2023 badge to side

Bosch customer service wins Domestic and General Total Excellence and Quality Award 2023

The TEQ award is decided from surveys sent to repair customers from major home appliance manufacturers. Ran by Domestic & General, a leading extended warranty provider which protects millions of products across different UK industries. We are proud to hold this award for 2023.

Person using headset with Domestic and General Total Excellence and Quality Award 2023 badge to the side

Customer service excellence.

Thanks to our excellent customer service that offers easy and accessible help, over 88% of customers were satisfied with the customer service they received over the phone.

Person repairing washing machine

Expert repairs for your appliance.

We provide a reliable repair service for your Bosch appliances. We were rated excellent or good by 94% of repair service customers with 94% stating they would be more likely or just as likely to buy the brand again following repairs.

Electronic devices and coffee on table

Nine time winners.

Bosch have ranked 1st for overall satisfaction in 2023 and have won the award nine times. This achievement underscores our ongoing commitment to consistently delivering excellent customer service and satisfaction.