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Washing machine help

Choose a help category

If you have a problem with your Bosch washing machine, you have come to the right place. Luckily many minor faults can be quickly and easily resolved by following our simple self-help information below, which will guide you step by step to fix a variety of different faults with your washing machine and get it back up and running in no time.

Please select a help category from the list below and then select the specific fault from the drop-down list to find the information you require to help resolve your washing machine fault.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           . Common questions and topics

Stain busters by Bosch

Drips, spills and accidents happen. Here are some quick and easy tips to get rid of stains for good.

Washing machine myths busted

Keep your appliance delivering perfectly clean laundry with Bosch's myth-busting cleaning and care tips.

Ultimate guide to descaling

Here are some descaling tips to help keep your washing machine, and other appliances, in perfect working order.

Always read the label

We explain why it is important to read the label on your garments and how to wash different fabrics.

Let's talk

If you can't find the answer you are looking for here, please call our customer service department on 0344 892 8979 and our helpful customer service team will be able to assist you further. Alternatively you can email us using our online contact forms and a member of our customer service team will get back to you as soon as possible.

Contact us

Contact us

Our advisors are available Monday to Friday 08:00am to 20:00pm, Saturday 09:00am to 17:00pm and Sunday 09:00am to 16:00pm.

Appliance assistant

Online help, support and advice for many common problems and questions can be found within our appliance assistant.

Instruction manuals

If you have lost your manual you can download a copy. Instruction manuals contain essential information to operate and maintain your appliance.

Spare parts

Sometimes a spare part is all you need to get your appliance back up and running. Buy genuine spare parts direct from Bosch.