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Contact us

Whether you need expert product advice for your Bosch home appliance, assistance with spare parts and accessories or you would like to leave us some feedback, Bosch customer service is here to listen and to help. Please browse our online contact forms below and select the one that is relevant for your query. Alternatively you can call customer service on 0344 892 8979 and a member of our customer service team will assist you further with your query.

Ongoing repair enquiry, post-purchase appliance usage and maintenance

  • Discuss an ongoing or previous engineer visit.
  • Request usage and maintenance information about your Bosch appliance.
  • Request general advice about your Bosch appliance.

Pre-purchase appliance help and promotions

  • Request information and advice before purchasing a Bosch appliance.
  • Request information about local Bosch retailers and dealers.
  • Request information about ongoing or future Bosch promotions.

Online store and purchase enquiries

  • Discuss an existing order from the Bosch online store.
  • Return a product purchased from the Bosch online store.
  • Request information about a product from the Bosch online store.

Registration and extended warranty

  • Make an enquiry or request information about the Bosch two year manufacturer's warranty.
  • Make an enquiry or request information about the Bosch extended warranty (only available on selected models and within 28 days of your appliance's purchase date).
  • Request information about alternative options to extend your appliance's warranty outside of the 28 days from your appliance's purchase date.

Spare parts and accessories

  • Discuss an existing replacement spare part or accessory order.
  • Return a replacement spare part or accessory.
  • Request information about a spare part or accessory.

Feedback and comments

  • Make a formal complaint.
  • Leave a comment.
  • Leave some feedback.

Browse our online help and support

Luckily many minor appliance faults can be quickly and easily resolved by following our simple self-help information, which will guide you step by step to fix a variety of different faults with your appliance and get it back up and running in no time.

To online help

Arrange an engineer visit

Bosch engineers provide expert repairs for your appliances.

Find out more

Create a MyBosch account

Register your appliances and buy from our online store.

Create account

Register your warranty

Register your appliances and warranties with Bosch.

Find out more

Buy from our online store

Buy accessories, cleaning products and replacement spare parts.

Browse products

Contact us

Our advisors are available Monday to Friday 08:00am to 20:00pm, Saturday 09:00am to 17:00pm and Sunday 09:00am to 16:00pm.

Appliance assistant

Online help, support and advice for many common problems and questions can be found within our appliance assistant.

Instruction manuals

If you have lost your manual you can download a copy. Instruction manuals contain essential information to operate and maintain your appliance.

Spare parts

Sometimes a spare part is all you need to get your appliance back up and running. Buy genuine spare parts direct from Bosch.