Our Bosch appliances are manufactured to the highest standards, but if your appliance does develop a fault, we are here to help. We have teams of locally based engineers around the country who are employed and trained by Bosch, which gives them unrivalled knowledge and expertise with our appliances. In some remote areas we will use an approved service partner where the repair process may vary.
We repair appliances both in and out of guarantee. All repairs are analysed in advance by our technical team so that the parts needed to complete the repair are sent to the engineer's van the night before the visit. If you would like to learn more about the repair process, please watch the video below, or scroll further down the page for more information on what to do before you book, repair charges, and how to book a repair.
1. To arrange an engineer visit, you can call us or alternatively you can book online. An experienced advisor will record your repair information and arrange a time and date for your service visit.
2. Our technical team will analyse the repair and order any genuine replacement spare parts required, which will be dispatched to the engineer's van the night before your service visit.
3. You will receive a text reminder the day before your service visit and a call 30 minutes before the engineer's arrival. Our Bosch engineer will arrive with the correct parts to repair your Bosch appliance.
. Things to do before you book an engineer
Luckily, many minor appliance issues can be quickly and easily resolved by following our simple self-help information, which will guide you step-by-step to fix a variety of different faults with your Bosch appliance and get it back up and running in no time.
Below you will find a list of Bosch home appliance categories to help you easily find the right help and support information, answers to common questions, and maintenance advice for your appliance.
Complete documentation is available for all Bosch appliances which includes vaulable information about usage, maintenance, spare parts and dealing with minor problems. All you need is the model number (E-Nr) of your appliance to choose the relevant documentation.
If you would like to arrange an engineer visit, we will need the full model number (E-Nr) and the FD number of your Bosch appliance. These details can be found on a sticker which is normally found around the door area.
If you would require assistance to find the model number of your Bosch appliance, please use the model number finder below which will display diagrams showing you the positions where it can be found.
. How much will my repair cost?
For Bosch appliances which are out of warranty, we offer two repair options which you can view in the table below. Please note these pricing options can only be chosen by calling us in advance of a repair. They cannot be arranged online or booked directly via an engineer.
Terms and conditions
Bosch Repair Time +
If your appliance is out of warranty please read our repair terms and conditions by clicking here or you can call 0344 892 8979.
Repair and Protect from Domestic and General
If your appliance is out of warranty please call 0344 892 8979 for further terms and conditions.
Arrange a small appliance repair
Our workshop repairs small appliances such as Tassimo coffee machines, kettles, toasters, blenders, food preparation appliances and freestanding coffee machines. You must call us before you send any appliances to our workshop. For more information about arranging a repair for a Bosch small appliance, please click the link below.
Contact us to arrange a repair
You can book an engineer visit at a time and date that is suitable for you. You can view appointment dates and time slots in our online booking system and book an appointment immediately by clicking the link below. Alternatively you can call 0344 892 8979 and a member of our customer service team will be able to book an appointment for you.
. What our customers say about us
|The customer service was exceptional from start to finish. The technician was very professional and advised on any issue we had. The job was done in a very safe manner and we were happy that there was flexibility on the options of payment.|
|The repair procedure was quick an efficient. The repair technician was well turned out, polite, pleasant and helpful. The fault was diagnosed and the repair was carried out. Perfect experience!|
|They listened to me properly on the phone and arranged an appointment to suit our needs. The engineer who came out was superb, efficient and friendly. 10/10 for the engineer.|
|The customer service was excellent, the problem was logged and engineer booked on first call. The two engineers that came out were lovely and the problem was resolved there and then. Just such an easy and smooth experience.|
|The customer service was excellent. The engineer called before he came. The engineer was polite, smart and very approachable. Could not fault anything. Outstanding service. Thank you.|
. Important terms and conditions
If your appliance is still under warranty please read our warranty terms and conditions before calling or booking online. If your appliance is out of the warranty period, please read our repair terms and conditions.