1. To arrange an engineer visit, you can call us on 0344 892 8979 or alternatively you can book online. An experienced advisor will record your repair information and arrange a time and date for your service visit.
2. Our technical team will analyse the repair and order any genuine replacement spare parts required, which will be dispatched to the engineer's van the night before your service visit.
3. You will receive a text reminder the day before your service visit and a call 30 minutes before the engineer's arrival. Our Bosch engineer will arrive with the correct parts to repair your Bosch appliance.
. Things to do before you book an engineer
Luckily, many minor appliance issues can be quickly and easily resolved by following our simple self-help information, which will guide you step-by-step to fix a variety of different faults with your Bosch appliance and get it back up and running in no time.
Below you will find a list of Bosch home appliance categories to help you easily find the right help and support information, answers to common questions, and maintenance advice for your appliance.
Complete documentation is available for all Bosch appliances which includes vaulable information about usage, maintenance, spare parts and dealing with minor problems. All you need is the model number (E-Nr) of your appliance to choose the relevant documentation.
If you would like to arrange an engineer visit, we will need the full model number (E-Nr) and the FD number of your Bosch appliance. These details can be found on a sticker which is normally found around the door area.
If you would require assistance to find the model number of your Bosch appliance, please use the model number finder below which will display diagrams showing you the positions where it can be found.
. How much will my repair cost?
Bosch Two Year Standard Warranty and the Bosch Extended Warranty
Bosch Repair Time Plus
Arrange a small appliance repair
Our workshop repairs small appliances such as Tassimo coffee machines, kettles, toasters, blenders, food preparation appliances and freestanding coffee machines. You must call us before you send any appliances to our workshop. For more information about arranging a repair for a Bosch small appliance, please click the link below.
Contact us to arrange a repair
You can book an engineer visit at a time and date that is suitable for you. You can view appointment dates and time slots in our online booking system and book an appointment immediately by clicking the link below. Alternatively you can call 0344 892 8979 and a member of our customer service team will be able to book an appointment for you.
. Important terms and conditions
If your appliance is still under the Bosch Two Year Manufacturer's Warranty or the Bosch Extended Warranty, please read the relevant warranty terms and conditions below before calling or booking online. If your appliance is out of its warranty period, please read our repair terms and conditions.