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Plan benefits

  • A first repair to get your appliance working (and a full refund if we can’t fix it)

And after the first repair:

  • Access to our Appliance Care portal for tips and advice to keep your appliance running smoothly
  • A remote annual health check and unlimited phone support from our Appliance Care team
  • Repairs by expert Bosch engineers if your appliance fails the annual health check or stops working

Call 0344 892 8979

Bosch service engineer repairing a dishwasher

Plans start from £19.07 a month

  • The plan's duration is a minimum of 12 months (from £228.84 yearly).
  • Payments are by Direct Debit.
  • Your appliance must be aged from 2 to 12 years old.

What you need
When you call to take out this plan or book a repair, we’ll need your appliance's E-nr, Serial and FD numbers. Please find these numbers before calling – they’re shown on the appliance’s rating plate. If you’re not sure where to look, check our advice below.

Check our opening hours.

Please check the call costs with your phone provider.

Call 0344 892 8979

Rating plate finder

You will find the model number on a sticker or rating plate attached to your appliance. Find out where to locate the model number (E-Nr), FD number and serial number for your Bosch appliance below.

Washing Machines / Tumble Dryers
Washing Machines and Tumble Dryers

The model number can usually be found on a label on the inner rim of the door, visible when the door is opened. Sometimes it can also be found behind the filter door or on the back of the appliance.

Bosch washing machines and tumble dryers side by side
Dishwashers
Dishwashers

The model number can usually be found on a label, or engraved, on the top or side rim of the door, visible when the door is opened.
Ovens
Ovens

The model number can usually be found on a label on the outer rim of the appliance, visible when the door is opened.

Bosch built-in ovens shown in modern kitchen setting
Hobs
Induction Hobs

The model number can usually be found on a label underneath the appliance, visible when the appliance is lifted from its housing.

Bosch kitchen hobs with sleek design and modern controls
Gas Hobs

The model number can usually be found on a label underneath the appliance, visible when the appliance is lifted from its housing.

Bosch gas hobs featuring burner controls and stainless steel finish
Fridges / Freezers
Fridges and Fridge Freezers

The model number can usually be found on a label on the inside of the appliance, visible when the bottom salad drawer is pulled out.

Bosch fridges with stainless steel finish in kitchen environment
Freezers

The model number can usually be found on a label on the inside of the appliance, visible when the bottom freezer drawer is pulled out.

Bosch freezers with multiple compartments for food storage
Vacuum Cleaners
Corded Vacuum Cleaners

The model number can usually be found on a label underneath the appliance.

Bosch corded vacuum cleaners designed for powerful cleaning
Cordless Vacuum Cleaners

The model number can usually be found on a label on the inside of the appliance, visible when the dust filter is removed.

Bosch cordless vacuum cleaners designed for easy handling
Contact Us

Do you need further help and support? Our customer service team will be able to provide the help you need.

Repair Service

Need to book a repair? Not a problem. We can arrange for an engineer to repair your appliance, both in and out of warranty.

User Manuals

If you need any help and support that is specific to your Bosch appliance model, your user manual is the best place to find this information.

Bosch Logo with Slogan
Bosch Store

Search for original spare parts and buy tested and approved accessories and care products for your Bosch appliances in the Bosch store.