Use of cookies.

The Bosch website uses cookies so you can place items in your shopping basket, book an engineer online and allow Bosch to collect anonymous statistical data to help improve the performance of the website.

Ignore this message if you are happy to continue. Click the links below if you would like to view more information about the cookies that are used and how to manage your settings.

Need some help? Get in contact with us!

Call the customer service.

Talk to one of our advisors

We know how much our customers value and appreciate good customer service, and that's why our customer service team makes every effort to help and support customers after they purchase our Bosch appliances.

To talk to one of our advisors, please call 0344 892 8979, choose from one of the following options in the table below, and a member of our customer service team will assist you further with your query. Our advisors are available Monday to Friday 08:00am to 20:00pm, Saturday 09:00am to 17:00pm and Sunday 09:00am to 16:00pm.

Option 1 To arrange an engineer visit or discuss an ongoing appliance repair.
Option 2 To order spare parts and accessories or discuss an ongoing order.
Option 3 For information about an appliance or to request an appliance manual or brochure.
Option 4 For assistance on using and maintaining your appliance.
Option 5 To register your appliance's warranty or to discuss or purchase Bosch extended warranty.
How to reach us best in busy times

How to reach us best in busy times

Our aim is to serve everyone quickly and efficiently, but if you call during our call centre´s peak times, we may not have the capacity to get to you right away. To find the best times to get in contact, take a look at our graphic on the right. You can also try visiting our online help section, an additional resource for helping you.

To online help

Contact us

Our advisors are available Monday to Friday 08:00am to 20:00pm, Saturday 09:00am to 17:00pm and Sunday 09:00am to 16:00pm.

Appliance assistant

Online help, support and advice for many common problems and questions can be found within our appliance assistant.

Instruction manuals

If you have lost your manual you can download a copy. Instruction manuals contain essential information to operate and maintain your appliance.

Spare parts

Sometimes a spare part is all you need to get your appliance back up and running. Buy genuine spare parts direct from Bosch.