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Washing machine is not taking detergent

Possible cause Resolution
The water pressure is too low. Check the water pressure directly from the tap using a bucket. Approximately 10 litres of water per minute should flow out of the tap when fully open. For more information on how to ensure your washing machine is getting a water supply, watch our YouTube video by clicking here. Contact your fitter if the water pressure is too low.
The nozzles in the detergent drawer are blocked. Take the detergent drawer out of the washing machine and clean it thoroughly. For more information on how to clean your washing machine detergent drawer click here.
Please do not use the information above as a substitute for the information contained in your instruction manual, which provides resolutions to faults for your specific Bosch washing machine model which may not be covered in the information above.

Need further assistance?

If you have followed the information above but you're still having problems with your Bosch washing machine, please call Bosch customer service on 0344 892 8979 and our helpful customer service team will be able to assist you further. Alternatively you can email us using our online contact forms.

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