Delivery Information
We want to ensure when purchasing direct from us, you have a smooth delivery and successful services. Please ensure you have read our delivery and service details below.Appliances
Charges Apply:
Small Appliance Home Delivery - Free delivery.
Large Appliance Home Delivery - £20.00
Connection for Freestanding Washing Machines and Dishwashers - £25.00
Installation with disconnection - £125.00 (please check models that have this offering)
Recycling and Removal for like for like appliances - £20.00
For full details on how to prepare you for your new appliance delivery and services click
Connection, Installation, Recycling & Removal
If you have not read the details for our services and these can not be completed by our logistics partner the cost will not be refunded.
For models with Aquastop/AquaSecure connectors, please ensure you have enough space for this through your cabinets so that it be connected with no issues.
(If applicable, please check the appliance you are looking to purchase)
We do not offer installation of stacking kits when purchasing freestanding washing machines or tumble dryers.
Connection to existing water pipes and 3 pin plug sockets, which must be within 1m from where the appliance will be sited.
Please note that connection will only be offered to a main electrical socket and will not connect any appliance to an extension cable (electrical, drainage or waterpipe). No alterations to your cabinets.
Any additional plumbing or electrical works that are needed for a successful connection will not be offered; you will need to contact a local contractor to complete.
For full details on how to prepare you for your new appliance delivery and services click here
Spares, Accessories and Cleaning Care £3.95 per order
Delivery Times
In stock in the UK - Standard delivery is 2-3 working days
In stock in Germany - Standard delivery is 5-7 working days
No stock - We cannot provide an estimated delivery time
No stock or unavailable – Please call 0344 892 8979 for more information
For security reasons our logistics partners will not deliver any appliances to an empty house or have deliveries signed for by under 18s. You can nominate a neighbour to receive the goods on your behalf, but this has to be to the property address stated on the order.
Contact Us
For order enquiries, please go to our Contact Us page or refer to the details shown in your order email.