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Washing machine vibrates and moves

The washing machine is installed on an unsuitable surface

Issues with the washing machine vibrating and moving across the floor can be attributed to the surface on which it is installed. Wooden floors are particularly unsuitable. Ideally install your washing machine in the corner of the room on a hard surface. For more information on how to install your Bosch washing machine correctly, click the link below.

The washing machine is not level

A washing machine that is not level will almost certainly have stability issues, especially when it is operating at high spin speeds. Ensure that the appliance is parallel to the ground by using a spirit level. If it is found not to be, adjust the feet accordingly and tighten them in place. For more information on how to install your Bosch washing machine correctly, click the link below.

The transportation bolts have not been removed during installation

Stability issues can be caused by transportation bolts which have not been removed during installation. You should remove these immediately and replace them with the blanks that came with your washing machine. Ensure that you retain these transportation bolts in case you need to transport your washing machine in the future. For more information on how to install your Bosch washing machine correctly, click the link below.

Unbalanced load

Overloading or underloading your washing machine can contribute to issues with your washing machine vibrating and moving across the floor. For more information on how to fill your washing machine correctly, click the link below.

Need further assistance?

If you have followed all of the instructions above and the problem still remains, we would advise you to book a Bosch engineer to inspect and repair your washing machine. You can book a repair online quickly and easily by using our online booking system, click the link below to get started.

Book a repair online

Contact us

Our advisors are available Monday to Friday 08:00am to 20:00pm, Saturday 09:00am to 17:00pm and Sunday 09:00am to 16:00pm.

Appliance assistant

Online help, support and advice for many common problems and questions can be found within our appliance assistant.

Instruction manuals

If you have lost your manual you can download a copy. Instruction manuals contain essential information to operate and maintain your appliance.

Spare parts

Sometimes a spare part is all you need to get your appliance back up and running. Buy genuine spare parts direct from Bosch.