If your appliance is no longer under guarantee, you can still get the best possible repair by using Bosch Customer Service.
We have two pricing options to give you the highest quality repair at a fair price. Through using Bosch Customer service, you can rest assured that:
- We will send a locally based engineer, employed and trained by Bosch*
- We will use original replacement spare parts
- The repair will be analysed in advance to equip the engineer with the parts likely to be required for your repair
- The repair will be guaranteed for 12 months
- Our customer service team is available for you 7 days a week
*In some remote areas we may use one of our approved Bosch service partners.
Pricing options We carefully monitor our repair prices to make sure we offer you the best possible value for money. If you need a repair and the appliance is out of guarantee, you have the following two options:
Bosch Repair Time +
- One charge for call out and labour
- The same labour charge no matter how long the repair takes
- Replacement spare parts charged as extra
- This repair is covered by a 12 month guarantee on labour and replacement spare parts
£89 + parts
(or £99 + parts inside the M25)
Bosch Repair Care Plan
- Price includes call out, labour
and replacement spare parts
- Covers further electrical and mechanical faults for the life
of the plan
- On the first visit, if the appliance
is beyond economical repair,
the Plan will not be processed.
You are not charged anything
for the visit, or the Plan
- If the appliance is beyond
economical repair on a future
visit your appliance will be
replaced with a brand new model
£14 (per month* for 12 months, parts included).
Please note this pricing option can only be chosen by calling us in advance of the repair. It cannot be arranged online or booked via an engineer.
Further terms and conditions apply.
Call Bosch Customer Service to discuss your repair on:
0844 892 8979
Further information:
● All prices include VAT
● Further terms and conditions apply to the Repair Care Plan, please call us for details
● The Repair Care Plan is managed by Domestic and General, who can be contacted on 0844 4810 104
● *Payment for the Repair Care Plan is by Direct Debit only