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Loving Service #LikeABosch.

A group of Bosch Service Technicians standing in a kitchen, all facing forward.

Discover more about our award-winning service.

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Bosch Customer Service is all about making life at home easier. You can count on us to provide you with a smooth, hassle-free experience and help whenever you need support.

Beyond repair, expert care.

More than just a repair service, we go above and beyond to meet your expectations. We achieve this through professional and skilled Bosch technicians and our over 50 years of service history. At Bosch, we consistently offer a diverse range of services including expert guidance. The best solutions for you and your appliances.

Repair Service

Factory care and attention for your appliance's protection.

Each of our cleaning and care products has been rigorously tested in our factories, ensuring that they meet the highest standards of performance and quality. They ensure that your appliances receive the premium care they deserve, providing you with the peace of mind that your home is in the best of hands.

Cleaning and Care

Bosch spare parts on counter top

Original spare parts: a perfect match.

Trust us for lasting solutions and keep your appliances running smoothly for years to come! Our original spare parts are designed to fit perfectly and ensure optimal performance. All our replacements are manufactured for Bosch and generally available for up to 15 years* on large domestic appliances and 10 years* on small domestic appliance.

*As far as functionally relevant and storable for Bosch home appliances manufactured after 1st January 2023.

Spare Parts

Contact centre agent speaking to a customer

Award-winning service.

At Bosch we were recognised for our exceptional customer service and high-quality repairs, leading to high satisfaction among consumers who utilised our services through Domestic & General. This 9th time award win highlights our commitment to providing top-notch service and products to every customer.

Contact Us

A customer is talking to Bosch Customer Service because his washing machine has broken down.

Wherever you need, Remote Diagnostics would assist.

When your appliances are connected, we can bridge any distance to help you. How does it work? Through Remote Diagnostics, our Bosch technicians can promptly help you with any questions or technical issues from the comfort of your home and only visit you if necessary. Our service aims to provide you a seamless service experience.

Go to Remote Diagnostics

Contact Us

Do you need further help and support? Our customer service team will be able to provide the help you need.

Repair Service

Need to book a repair? Not a problem. We can arrange for an engineer to repair your appliance, both in and out of warranty.

User Manuals

If you need any help and support that is specific to your Bosch appliance model, your user manual is the best place to find this information.

Bosch Store

Search for original spare parts and buy tested and approved accessories and cleaning and care products for your Bosch appliances in the Bosch store.