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Washing machines error codes

When your Bosch washing machine has detected a problem, it will display an error code or flash a symbol or light. It can be difficult to make sense of these error codes, symbols and lights, so we have listed below the most common ones, what they mean and how to resolve them. If you can't find the error code you are looking for here, please call Bosch customer service on 0344 892 8979 and our helpful customer service team will be able to assist you futher. Alternatively you can email us using our online contact forms.


Error code

What it means

How to resolve it
Key symbol The child lock is activated. For more information on how to deactivate the child lock for your Bosch washing machine model click here.
Tap symbol The water pressure is too low or the supply hose is blocked or kinked. Check the water pressure directly from the tap using a bucket. Contact your fitter if the water pressure is too low. Make sure the supply hose is also clear and not kinked.
E16 The door is not locked properly. Laundry may be caught in the door. Open and close the door again and press the "start reload" button (play and pause button). If necessary, open the washing machine door, remove some of the cothing items and then push the door closed again. You can also try switching the washing machine off and on again, setting the programme and then starting the programme.
E18 The filter is blocked or the cold water inlet hose is blocked or kinked. Click here for information on how to clean and unblock your washing machine filter. Make sure the cold water inlet hose is also clear and not kinked.
E23 The washing machine is leaking or there is water in the base plate. Turn off the supply tap. Please call Bosch customer service on 0344 892 8979 and choose option one to book a trained and qualified Bosch engineer.
E32 The washing machine flashes alternately with "end" at the end of the programme. This is not a fault. The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed. Distribute small and large items of washing in the drum. If required, spin the laundry once more.
E33 Excess foam has been detected. Reduce the detergent dosage. Particularly in soft water areas and when washing only slightly soiled washing, the amount of detergent should be reduced accodingly. Cick here for more information on how much detergent you should use in your washing machine.

Not found what you are looking for?

If you can't find the error code you are looking for here, please call Bosch customer service on 0344 892 8979 and our helpful customer service team will be able to assist you further. Alternatively you can email us using our online contact forms.

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