Home Appliances
Coffee machine display shows 'Refill with still water or remove filter'
There are several reasons why your coffee machine is displaying this error.
- Your water tank has been inserted incorrectly.
- There is carbonated water in the water tank.
- The float is stuck in the water tank.
- There is air trapped in the water filter.
- The new water filter was not rinsed according to the instructions, or it is defective.
Solution
To resolve this error you can try several things:
- Ensure the water tank is inserted correctly.
- Fill the water tank with fresh tap water.
- Remove the tank and clean thoroughly.
- Rinse the water filter according to the instructions and then switch on.
- Replace the water filter with a new one.
Have you descaled your coffee machine recently?
An alternative solution to resolving this issue is to descale the appliance using either a descaling tablet or a liquid descaler. Limescale deposits can also cause blockages that are challenging for the machine to detect. If that doesn't solve the problem, please contact our customer service team.
