Question 1

Is there a need for a repair or can I solve the issue on my own?

Accepted Answer

There are some minor issues you can solve on your own, but there are other problems where it's essential to have a technician.To identify the errors and know when to avoid calling a technician, please check out our our support articles of the corresponding appliance category.

Question 2

Is it better to repair or replace an appliance?

Accepted Answer

It depends on how old your appliance is and what condition it is in. Our customer service is happy to help recommend if a repair service is right for you. Often, a repair is recommended due to it being more cost-effective. However, this is always up to you.If a repair isn't possible or not recommended you will get a cashback of the call-out charge when buying a new Bosch home appliance.

Question 3

What spare parts are used for the repair?

Accepted Answer

Only original spare parts are used by our Bosch customer repair service.To provide the best solution for you, every case is analyzed by a technical team to make sure our engineer has all the original spare parts at hand to carry out the repair.

Question 4

How much will the repair cost?

Accepted Answer

It depends. The repair will be free of charge if your appliance is still covered by the Bosch manufacturer's warranty. However, some costs may apply if your appliance is not covered by the manufacturer's warranty. In this instance, our customer service will help you find the best possible value for money.Repair prices for major domestic appliances: Our call-out charge is XXX € including VAT.The call-out charge covers the engineers call-out and labor, no matter how long the repair takes to complete. Any replacement spare parts are included in the repair price / charged additionally. Repair prices for small domestic appliances:

Question 5

How does our Bosch repair service help your Bosch appliances last longer?

Accepted Answer

Repairs performed by our service engineers will extend the lifespan of your Bosch appliances.Our engineers only use original spare parts.This ensures your appliance lasts longer.

Question 6

Why to book the repair service of Bosch?

Accepted Answer

As the product manufacturer, no one knows Bosch appliances better than us. We also provide short wait times for repairs and fair and transparent repair price system for out-of-warranty bookings.

Question 7

Is there a Bosch customer service near me?

Accepted Answer

Yes. We have an extensive and countrywide service network.We as Bosch manufacturer service have a team of Bosch engineers based locally around the country who are ready to provide expert repairs for your Bosch home appliances.

Bosch Repair Service

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