To arrange an engineer visit
||0844 892 8979 (UK)
|(01) 4502655 (ROI)
Lines open 24 hours in the UK
Customers in the Republic of Ireland can book appointments Monday - Friday 8am to 8pm, Saturday 8pm to 4pm and Sunday 9am to 3pm.
Arrange an engineer visit online (UK only)
You cannot book an engineer visit by email, but you can contact our advisors by email if you have a question about your visit
Buy replacement spare parts, accessories and cleaning products at our Online Store
UK calls provided by a UK BT landline will be charged up to 3 pence per minute. A call Set-Up Fee of up to 6 pence per call applies from residential lines. Mobiles and other providers' costs may vary. See www.bt.com/pricing for details.
*We may use an approved service partner in some remote areas