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  • Bosch corporate

Customer Service

Bosch Customer Service
Contact us

● Arrange an engineer visit
● Buy spare parts or accessories
● Obtain product advice


We are aware that there are currently issues with the clarity of our telephone lines in our customer service centre. We are trying to get this resolved as quickly as possible. You can arrange an engineer visit or order spares and accessories online. Alternatively please email us and we will respond as soon as possible. Thank you. 

● Arrange an engineer visit

● Buy spare parts or accessories

● Obtain product advice


Please call:

0844 892 8979 (UK)
(01) 4502655 (ROI)

Lines are open 24 hours

Arrange an engineer visit online (UK only)

Book online
Book online

Buy replacement spare parts, accessories and cleaning products at our Online Store

Bosch eShop Online Store (UK)
Online Store (ROI)

Contact us by email

Send us an email

UK calls provided by a UK BT landline will be charged up to 3 pence per minute. A call Set-Up Fee of up to 6 pence per call applies from residential lines. Mobiles and other providers' costs may vary. See www.bt.com/pricing for details.




Repair action

Arrange a Bosch engineer

Arrange an engineer visit

If you do need a visit from an engineer, we can help - even if your appliance is no longer under guarantee

Book an appointment
Small appliance repairs

Small appliance workshop

You can send your small appliance - such as Tassimos, kettles and toasters to our workshop for repair

How to book in your appliance

Spare parts & accessories

Spare parts and accessories

Browse replacement spare parts, accessories and our range of tested and approved cleaning and care products

Buy spares and accessories

Product Advice

Product advice

Our advisors can help you choose an appliance and offer usage advice

Contact our advisors
Browse online help

Online help

Many common issues can be solved by checking our FAQs and videos

Browse online help

Cleaning & Care

Cleaning and care

Learn about our tested and approved product range

Read more

Identify your appliance

To help you, we need the E-Nr (model) and FD (production) numbers

Locate rating plate

Download instruction manuals

Find an online version of the instruction manual for your appliance

Download manuals

Register your guarantee

Register your two-year manufacturer’s guarantee

Registration page
We are recruiting

We are recruiting!

We are currently recruiting exceptional Field Service Engineers

View our careers page

Online Survey