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  • Bosch corporate
 

Repair plans and prices

Bosch Customer Service
Contact us


To arrange an engineer visit,  please call:

0344 892 8979 (UK)
01450 2655 (ROI)



You can book an engineer visit online
(UK only):

Book onlineBook online



You cannot book a visit by email, but you can contact booking our advisors by email if you have a question about your visit:

Send us an email



You can purchase replacement spare parts, accessories and cleaning products online at:

Bosch eShopOnline Store (UK)
Online Store (ROI)



Lines are open 24 hours. Customers in the Republic of Ireland can book appointments Monday to Friday 8am to 8pm, Saturday 8am to 4pm and Sunday 9am to 3pm.

Calls are charged at the basic rate, please check with your telephone service provider for exact charges.

How much will it cost to repair my Bosch appliance?

If your appliance is no longer under guarantee, you can still get the best possible repair by using Bosch Customer Service.

We have two pricing options to give you the highest quality repair at a fair price. Through using Bosch Customer service, you can rest assured that:

  • We will send a locally based engineer, employed and trained by Bosch*
  • We will use original replacement spare parts
  • The repair will be analysed in advance to equip the engineer with the parts likely to be required for your repair
  • The repair will be guaranteed for 12 months
  • Our customer service team is available for you 7 days a week

*In some remote areas we may use one of our approved Bosch service partners.
Pricing options
We carefully monitor our repair prices to make sure we offer you the best possible value for money. If you need a repair and the appliance is out of guarantee, you have the following two options:
Bosch Repair Time +

    • Charge includes call out and labour
    • The same labour charge no matter how long the repair takes
    • Replacement spare parts charged as extra and will be quoted for prior to the repair being carried out.
    • This repair is covered by a 12 month guarantee on labour and replacement spare parts
Please note you will still be charged in the event of no fault being found. parts being unavailable, or if the appliance is unrepairable in our opinion

£95
+ parts***
(or £99 + parts inside the M25)***
Read full terms and conditions.
Bosch Repair Care Plan

  • Price includes call out, labour
    and replacement spare parts
  • Covers further electrical and mechanical faults for the life
    of the plan
  • On the first visit, if the appliance
    is beyond economical repair,
    the plan will not be processed.
    You are not charged anything
    for the visit, or the Plan
  • If the appliance is beyond
    economical repair on a future
    visit your appliance will be
    replaced with a brand new model
£14 (per month* for 12 months, parts included).
Please note this pricing option can only be chosen by calling us in advance of the repair. It cannot be arranged online or booked via an engineer.

Further terms and conditions apply.
Call Bosch Customer Service to discuss your repair on:

0344 892 8979

Further information:
● All prices include VAT
● Further terms and conditions apply to the Repair Care Plan, please call us for details
● The Repair Care Plan is managed by Domestic and General, who can be contacted on 0844 4810 104
● *Payment for the Repair Care Plan is by Direct Debit only. For appliances 8-12 years old, the price is £15.50 per month.
● ***The £95/£99 price only applies to call-outs undertaken by Bosch engineers outside the terms of our manufacturer’s guarantee. In some areas we may use an approved service partner.  For these call-outs you are entering into a contract directly with the service partner and other pricing structures and charges may apply.  Your service partner will be able to advise you on their own prices.

 

Bosch Online Store

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