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Trade Orders for Spare Parts & Accessories

Bosch Customer Service
Contact us

Get advice on locating and ordering replacement spare parts, accessories and cleaning products

Please call:

0344 892 8979 (UK)
(01) 4502655 (ROI)

Calls will be answered 24 hours a day. You can contact our specialist advisors Monday to Friday 8am to 8pm, Saturday 8am to 4pm and Sunday 9am to 3pm.

You can purchase replacement spare parts, accessories and cleaning products online at:

Book online
Order online

You cannot order by email but you can contact our advisor by email if you have a question about your order:

Send us an email

Arrange an engineer visit online (UK only)

Book online
Book online

Calls are charged at the basic rate, please check with your telephone service provider for exact charges.

Trade orders for replacement spare parts and accessories


Applying for a BSH Customer Service Spares account

In order for you to purchase replacement spare parts and accessories at a discount you will need to apply for a formal BSH Customer Service trade account*, which will allow you to order online.

To apply, please follow these steps:

1. Please email our Spares department

Email us

2. Please send us the following details and we will send you the application forms which will need to be completed to open an account:

-Contact name
-Company name
-Telephone number
-Email address

-Sales department account number (If you already hold an account with our appliance sales department*)

Once your account is approved and opened, you will need to use our online system to place orders.

Order online

*A BSH Customer trade account is a different account to those held with our sales department and does not entitle you to buy home appliances. Please note that all trade accounts are subject to approval and terms and conditions. Trade accounts are intended for businesses working within the home appliance, building and kitchen industries only and will not be given to businesses in unrelated fields.

Online Survey