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How to fix a vacuum cleaner

My vacuum cleaner is broken. How can I fix it?

If your vacuum cleaner is broken, regardless of whether it’s the vacuum cleaner motor or the vacuum cleaner cable, Bosch Home Appliances Customer Service can help. And within the legal warranty period, free of charge. Outside this period, we have fixed prices for repairing your vacuum cleaner. Please return your broken vacuum cleaner to us at:

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If you’ve still got questions about defective vacuum cleaners, call our customer service for more information. You can reach us around the clock, 7 days a week on our service number, <CustSerPhoneNo2>. We’ll be happy to help.

Small appliance repair prices

Contact us

Our specialist advisors are available Monday to Friday 8am to 8pm, Saturday 8am to 4pm and Sunday 9am to 3pm.

Appliance assistant

Online support and the answers to many common questions can be found within our appliance assistant.

Instruction manuals

If you have lost your manual you can download a copy. Instruction manuals contain essential information to operate and maintain your appliance.

Replacement spare parts

Sometimes a spare part is all you need to get your appliance back up and running. Buy genuine spare parts direct from Bosch.