Cleaning the filter in your washing machine is very easy. First, unplug the washing machine and make sure that there is no power to it. Unscrew the water supply and lay a towel under it. Now open the service flap and let off the water through the pipe. Next, unscrew the pump cover and fluff filter. Carefully check to see if there are any foreign objects in the pump.
If the impeller can’t be turned, something could have become jammed in it. In this case, contact the customer service department on 0344 892 8979.