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The Bosch website uses cookies so you can place items in your shopping basket, book an engineer online and allow Bosch to collect anonymous statistical data to help improve the performance of the website. Ignore this message if you are happy to continue. Click the links on the right if you would like to view more information about the cookies that are used and how to manage your settings.

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Hob help

If you come across a minor problem with your hob, like your induction hob suddenly turns off, or the ignition on your gas hob isn’t working, you may not need an engineer. Click the link below to the appliance assistant to get self-help suggestions to try and resolve simple faults yourself.

If the issue persists, please call our customer service team on 0344 892 8979 to book an engineer visit.

Appliance assistant

Contact us

Our advisors are available Monday to Friday 08:00am to 20:00pm, Saturday 09:00am to 17:00pm and Sunday 09:00am to 16:00pm.

Appliance assistant

Online help, support and advice for many common problems and questions can be found within our appliance assistant.

Instruction manuals

If you have lost your manual you can download a copy. Instruction manuals contain essential information to operate and maintain your appliance.

Spare parts

Sometimes a spare part is all you need to get your appliance back up and running. Buy genuine spare parts direct from Bosch.