Use of cookies.

The Bosch website uses cookies so you can place items in your shopping basket, book an engineer online and allow Bosch to collect anonymous statistical data to help improve the performance of the website.

Ignore this message if you are happy to continue. Click the links below if you would like to view more information about the cookies that are used and how to manage your settings.

Clothes are very hot

Possible cause Resolution
The cold water inlet hose has been connected to the hot tap. Laundry should come out of the washing machine drum cold at the end of each cycle as it is rinsed in cold water. If the laundry is very hot at the end of a cycle, this indicates that the clothes have been rinsed in hot water, usually caused when the cold water inlet hose has been accidentally connected to the hot water tap. For more information on how to correctly install the cold water inlet hose click here.
The washing machine is overheating. A less common reason for the laundry to be hot at the end of a cycle is that the washing machine is overheating throughout the programme. For more information on what to do if you suspect that your washing machine is overheating click here.
Please do not use the information above as a substitute for the information contained in your instruction manual, which provides resolutions to faults for your specific Bosch washing machine model which may not be covered in the information above.

Need further assistance?

If you have followed the information above but you're still having problems with your Bosch washing machine, please call Bosch customer service on 0344 892 8979 and our helpful customer service team will be able to assist you further. Alternatively you can email us using our online contact forms.

Contact us

Contact us

Our advisors are available Monday to Friday 08:00am to 20:00pm, Saturday 09:00am to 17:00pm and Sunday 09:00am to 16:00pm.

Appliance assistant

Online help, support and advice for many common problems and questions can be found within our appliance assistant.

Instruction manuals

If you have lost your manual you can download a copy. Instruction manuals contain essential information to operate and maintain your appliance.

Spare parts

Sometimes a spare part is all you need to get your appliance back up and running. Buy genuine spare parts direct from Bosch.