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Washing machine is not turning on

Possible cause Resolution
No power going to the washing machine. If there are no lights displaying on the washing machine, firstly check that the plug is properly inserted into the socket and the switch is set to on.

If this has been established, check that the socket is providing power by plugging in another electrical product into the socket, for example a lamp. If the socket doesn't work, insert the washing machine plug into the socket next to it, if you have a double socket, and try again.

If the sockets work, check the fuse in the plug by putting the fuse into another appliance's plug or by putting a new fuse which you know works into the washing machine's plug. Make sure you use a 13 amp fuse.

Also check whether the circuit breaker has tripped. If necessary, contact an electrician.
Please do not use the information above as a substitute for the information contained in your instruction manual, which provides resolutions to faults for your specific Bosch washing machine model which may not be covered in the information above.

Need further assistance?

If you have followed the information above but you're still having problems with your Bosch washing machine, please call Bosch customer service on 0344 892 8979 and our helpful customer service team will be able to assist you further. Alternatively you can email us using our online contact forms.

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