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Washing machine child lock is activated

Possible cause Resolution
The child lock has been activated. This is one of the most common problems that prevents customers from being able to use their Bosch washing machines, but luckily it can be deactivated very easily. Depending on the model of your Bosch washing machine, there are several ways that the child lock can be deactivated.

When the child lock is activated, there will either be a key symbol or a "CL" symbol in the display and all the washing machine buttons will be disabled. To deactivate the child lock, press and hold the start button for three to five seconds. After this time you will hear an audible beep and the key symbol will disappear.

Another way to deactivate the child lock on some Bosch washing machine models is to press and hold the "rpm" and the "finished in" buttons together for approximately three seconds. After this time you will hear an audible beep and the key symbol will disappear.

If your Bosch washing machine has an advanced touch screen display, there should be an illuminated square button with a key symbol and "3 sec" underneath it. Simply hold this button down for three seconds, the button will darken and an audible beep will indicate that the child lock has been deactivated.
Please do not use the information above as a substitute for the information contained in your instruction manual, which provides resolutions to faults for your specific Bosch washing machine model which may not be covered in the information above.

Need further assistance?

If you have followed the information above but you're still having problems with your Bosch washing machine, please call Bosch customer service on 0344 892 8979 and our helpful customer service team will be able to assist you further. Alternatively you can email us using our online contact forms.

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