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Coffee machine problems

Coffee machine problems. Now what?

You’re having problems with your coffee machine and you want to enjoy the aroma of fresh coffee again? Perhaps the heater on your coffee machine isn’t working or something went wrong during descaling. As you might hope, there’s good news. Within the guarantee period of 24 months following the date of purchase, we repair your device free of charge. Outside the warranty period, coffee machines are repaired by us at a fixed cost of <CMFixPrice>. If your coffee maker is a device with Solitaire design, the fixed price for the repair of your coffee machine is <SMFixPrice>.

If you want to avoid damaging your machine during descaling, please observe the instructions in the handbook and whenever possible, use a special descaler instead of aggressive household cleaners.

Address of small appliance workshop:
<SmAppCusSerAddress>

To descaler

Contact us

Our specialist advisors are available Monday to Friday 8am to 8pm, Saturday 8am to 4pm and Sunday 9am to 3pm.

Appliance assistant

Online support and the answers to many common questions can be found within our appliance assistant.

Instruction manuals

If you have lost your manual you can download a copy. Instruction manuals contain essential information to operate and maintain your appliance.

Replacement spare parts

Sometimes a spare part is all you need to get your appliance back up and running. Buy genuine spare parts direct from Bosch.