Skip to content
Home Appliances
Log in / Register

Clothes smell bad

A maintenance wash has not been carried out

If there is a lingering bad odour in the drum of your washing machine, this can be easily transferred over to your clothes during a wash program. This bad odour is usually the result of a build up of dirt from previous washes and even from mould developing in the door seal. Washing machines are not self-cleaning and so they require a regular maintenance wash at least every three months. For more information about how to clean your washing machine, click the link below.

Not enough detergent has been used

Not using enough detergent could mean that your clothes are not being cleaned properly. Ensure that you are filling the detergent drawer up to the marked line on the inside surface of the drawer, or if you are using a dosing ball make sure that it is filled up to the correct measurement line on the outside of the ball. Read the detergent manufacturer's instructions if you are unsure. Remember that there are situations where you might need to use more detergent that the recommended amount. For more information on how much detergent you should use, click the link below.

Contact Us

Do you need further help and support? Our customer service team will be able to provide the help you need.

Repair Service

Need to book a repair? Not a problem. We can arrange for an engineer to repair your appliance, both in and out of warranty.

User Manuals

If you need any help and support that is specific to your Bosch appliance model, your user manual is the best place to find this information.

Bosch Store

Search for original spare parts and buy tested and approved accessories and care products for your Bosch appliances in the Bosch store.