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Cleaning the washing machine

How can I clean the pump in my washing machine?

Cleaning the pump in your washing machine is easier than you think. First, unplug the washing machine and make sure that there is no power to it. Open the service flap and let the remaining water in the drain hose run off. Unscrew the pump cover and check carefully to ensure there are no foreign objects in the pump.

If the impeller can’t be turned, something could have become jammed in it. In this case, contact customer service on 0344 892 8979.

To the video

Contact us

Our specialist advisors are available Monday to Friday 8am to 8pm, Saturday 8am to 4pm and Sunday 9am to 3pm.

Appliance assistant

Online support and the answers to many common questions can be found within our appliance assistant.

Instruction manuals

If you have lost your manual you can download a copy. Instruction manuals contain essential information to operate and maintain your appliance.

Replacement spare parts

Sometimes a spare part is all you need to get your appliance back up and running. Buy genuine spare parts direct from Bosch.