How can I clean the pump in my washing machine?
Cleaning the pump in your washing machine is easier than you think. First, unplug the washing machine and make sure that there is no power to it. Open the service flap and let the remaining water in the drain hose run off. Unscrew the pump cover and check carefully to ensure there are no foreign objects in the pump.
If the impeller can’t be turned, something could have become jammed in it. In this case, contact customer service on 0344 892 8979.