Where can I find the full terms and conditions for the Bosch Extended Warranty?
The full details can be viewed online before you opt to purchase the extension at www.bosch-home.co.uk or by requesting them by emailing us at ExtendedWarranty.GB@bosch-home.com or phoning us on *0344 892 8979 press option 5
What is the Bosch Extended Warranty?
Bosch will offer to rectify defects affecting the appliance which are clearly attributable to material and/or manufacturing faults, provided they are reported immediately after being identified, for a total of five years.
Who provides the Bosch Extended Warranty?
This warranty is provided by BSH Home Appliances Limited, trading as Bosch. Our main trading address is Grand Union House, Old Wolverton Road, Wolverton, Milton Keynes, MK12 5PT.
How may I buy the Bosch Extended Warranty?
Step 1 – Please register your appliance(s) with Bosch, either online or by calling us with the purchase date, model number, FD and ENR number and your personal details.
This will also activate your Bosch 2 year Free Standard Warranty.
Step 2 – You then have the option to purchase Bosch Extended Warranty for an extra 3 years for your appliance direct from Bosch Home Appliances Limited.
Step 3 – Retain the Extended Warranty Certificate and receipt(s) for both the appliance(s) and Extended Warranties(s) to use the Bosch Standard or Extended Warranty.
You will need to register your product to take up the extended warranty offering which is only available in the first 28 days after purchase but doesn’t need to be bought at the same time as the appliance(s).
Where do I find my FD and ENR number?
FD & ENR numbers which can be located on the ID plate/sticker – you can also find this online http://www.bosch-home.co.uk/customerservice/identify-your-appliance.html where an online video tutorial is also available.
What does it cost and how can I pay?
The price for the 3 year Bosch Extended Warranty is £99 per appliance payable by Debit or Credit card as a one off payment.
Which appliances can I buy it for?
Bosch appliances such as dishwashers, washing machines, tumble dryers, washer dryers, ovens, hobs, fridges and fridge freezers.
Please contact us if you would like us to confirm if your appliance qualifies for the Bosch Extended Warranty on *0344 892 8979 press option 5.
Please note small appliances (such as kettles, Tassimo, mixers) and in built coffee machines are excluded from this Extended warranty.
What happens if I change my mind?
Within 45 days of purchasing the Bosch Extended Warranty we will cancel it and provide a full refund to you.
Your purchase is protected by The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, which means that if you change your mind within 45 days of taking out the extended warranty provided there have been no claims under the Extended Warranty we will refund any monies paid in full.
You may also cancel the Extended Warranty after the 45 day period and we will provide a pro rata refund of the price for the unexpired period of the Extended Warranty at any time during the warranty.
If you have made a claim but still wish to cancel the Extended Warranty we will at our discretion only refund part of the payment made.
You can cancel by either writing to us, phoning us on 0344 892 8979, or by emailing us at
Do I have to buy the Bosch Extended Warranty?
Bosch home appliances are renowned for their quality and are supplied with a 2-year manufacturer’s warranty which provides you with the peace of mind that, if needed, a Bosch engineer will visit your home to help.*
Purchasing the Bosch Extended Warranty is completely optional.
You still have the original free Standard 2 year Bosch Warranty in place and you can purchase elsewhere.
How long do I have to purchase the Bosch Extended Warranty?
You are not required to purchase the Bosch Extended Warranty at the same time as the appliance to which it relates but the Bosch Extended Warranty needs be purchased within 28 days of your purchase of the relevant appliance.
There are other providers that you can purchase extended warranties and plans from at any point. Further details are given in the Where can I obtain more information before I purchase the Bosch Extended Warranty? section.
To simply register for the free 2 year Bosch Standard Warranty, please get in touch so that we have your contact information for important safety notices relating to your appliance(s).
How do I use the Bosch Extended Warranty?
If you have any questions or think you may need a Bosch trained engineer to come out to your home to repair your appliance using either the Bosch Standard or Extended Warranty,
Please contact us directly on 0344 892 8979 or book online at http://www.bosch-home.co.uk/arrange-a-visit-from-a-bosch-engineer.html
How do we use your data?
During the registration process you will have the opportunity to opt in to receive marketing information. You can opt out at any time by accessing your online account or by emailing GB-Promotions@bshg.com with your full name and address.
What information will I need to use the Bosch Extended Warranty?
The proof of purchase for the appliance will be needed whether you are making a claim in either the two year Standard manufacturer's warranty or for the Extended Warranty purchased.
You will receive a confirmation letter or email (as defined by you) which will confirm the Bosch Extended Warranty together with a receipt and unique Certificate number for the Bosch Extended Warranty which will be needed along with the proof of purchase for the appliance(s) as detailed above.
Failure to provide the date of purchase and certificate in the event of a claim may invalidate the extended warranty.
Where can I obtain more information before I purchase the Bosch Extended Warranty?
You can call us about the Bosch Extended Warranty on 0344 892 8979 or send us an email @ ExtendedWarranty.GB@bosch-home.com or write to us c/o Bosch Extended
Warranty programme, Customer Services, Grand Union House, Old Wolverton Road, Wolverton, Milton Keynes, MK12 5PT.
There are other providers of warranties and plans to consider before purchasing extended warranties such as household insurers, comparison websites such as www.compareextendedwarranties.co.uk or by seeking free and impartial advice from Citizens Advice Bureau at https://www.citizensadvice.org.uk/ or call the Citizens Advice consumer helpline on *03454 040506
If you wish to register your appliance(s) in the event that we need to send important product updates to you, please go to AMDEA – http://www.registermyappliance.org.uk/
How many times can I use the Bosch Extended Warranty?
Your statutory rights are not affected. We will take the appropriate steps to ensure you have a working appliance for the duration of your Extended Warranty as defined in the What is a Bosch Extended Warranty? section.
How can update my details?
Please email GB-Promotions@bshg.com to update your contact details with your full name and address.
Where in the UK does the Bosch Extended Warranty apply?
Anyone in the United Kingdom may purchase an Extended Warranty; however in some areas we may send an approved service partner rather than a Bosch engineer.
c/o Bosch Extended Warranty programme, Customer Services, Grand Union House, Old Wolverton Road, Wolverton, Milton Keynes, MK12 5PT.
Email us at ExtendedWarranty.GB@bosch-home.com
Call us on *0344 8928979 (select option 5).