You can arrange an engineer visit by using our online booking system.
- Visits cannot be booked online for the Republic of Ireland. Please call (01) 4502655
- Customers in some remote areas of the UK, such as the Scottish Islands cannot book online. Please call 0844 892 8979
- Only repairs for large domestic appliances can be booked online. For free-standing coffee machines, Tassimo, kettles, toasters, irons and steam stations, please call 0844 892 8979
- The process of arranging an engineer visit online will require you to accept our offer of an appointment which will be sent to you via an e-mail address that you provide. Reserved date and time slots are provisional until you accept the offer by clicking on the link provided in that email. The contract between you and us is only formed when you accept our offer.
- Please ensure that an adult is present at the property at all times during the repair appointment. We cannot enter alone or remain unsupervised.